It’s utterly ridiculous that I just spent 45:53 minutes on the phone with AT&T to discuss extraneous roaming charges that showed up on my bill.
It took 30 minutes just to get someone on the phone and load his system because it’s been down (I’m talking 12:00AM on Monday morning). Once I challenged the rep that [...]
Entries Tagged as ‘tech’
April 13, 2009
Rant, Rant, Rant @AT&T
Filed under pr/marketing, tech
Tags: att, bad customer service, community manager, customer service, twitter, user forum, verizon, your world delivered
March 25, 2009
Personal vs. Professional: The Winner is…
I’ve been mulling over the concept of personal brand reputation and what’s acceptable behaviour online. When Facebook first became public right after I graduated college, I was adamantly against the concept. Facebook was my personal space online, and allowing my professional world in would create tons of conflict and an anal amount of privacy controls. [...]
Filed under pr/marketing, social, tech
Tags: branding, facebook profile, jany xu, online reputation, personal brand, tumblr, twitter
March 3, 2009
Hello World!
I’ve taken a bit of a hiatus from blogging (in case you haven’t noticed). I’ve taken a break from life as well. Since the new year, I parted with SHIFT, which is still an amazing PR Agency; took a long, needed trip to China; popped by New York for a long weekend, more like almost [...]
Filed under just life, pr/marketing, tech
Tags: beijing, china, dove, international calls, iphone, new york, new york library, social media resume, sonewe, suburbs, uggly betty, vacation
December 10, 2008
From God to Godless to Godfull
Three thoughts:
“San Francisco is godless.”
I paraphrase but that’s what my friend told me over dinner last night. Why? SF is hugely liberal, progressive and largely accepting and non-religious.
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“Apple evokes a similar response to a religious experience.”
Again, I paraphrase. It’s from the book Buyology, about marketing, marketing research and buying habits by Martin Lindstrom.
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“As people evolve, [...]
Filed under just life, politics, pr/marketing, social, stuff, tech
Tags: .mac, 3g iphone, apple, buying, christianity, coca-cola, coke, consumerism, economy, godless, history of god, holiday season, i'm a pc, iphone, islam, judaism, major designers, marc jacobs, religion, san francisco, steve jobs, target
December 5, 2008
Say Yes to Advertising
Everyone in the Social Media world is going on and on about building relationships and spending money on a good PR agency, vs. millions on advertising. It’s not worth it, they say. The top down approach no longer works. they say.
Well, I call bullshit.
Advertising is valuable… when done right.
Sure, when I’m watching TV or videos [...]
Filed under pr/marketing, social, tech
Tags: advertising, public relations, social media
November 20, 2008
Kara, Walt & 300 of Their Best Friends
Maybe not 300. Maybe not their best friends. But the 6th Annual Gadgets Event hosted by the Churchill Club was pretty freakin’ awesome. As part of their PR Agency, I got to attend and see some of the coolest gadgets out there. Some are out. Some aren’t.
Along with Kara Swisher and Walt Mossberg, Evan Williams, [...]
Filed under sh*t i like, stuff, tech
Tags: all things digital, blackberry storm, churchill club, evan williams, femtocell, flip mino hd, fuel cell, gadgets, greg harper, kara swisher, light saber, panasonic sdr-sw20, panasonic underwater camcorder, phone projector, picco pocket projector, plansense, samsung, sprint, star wars, walt mossberg, wii
October 14, 2008
Enough About Politics
[Sorry, this post isn't about "food politics"; it's more about "food" and "politics."]
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During dinner with a couple friend last night, my girl friend said, “I’m really surprised we didn’t talk about politics tonight. I always thought you were really knowledgeable about it.” (or something like that…)
A few reactions instantaneously popped into my head:
Oh, that’s so [...]
Filed under funnnie, politics, pr/marketing, social, tech
Tags: barack obama, democratic party, facebook, google, hillary clinton, iraq war, joe biden, john mccain, lay off, maverick, microsoft, obama '08, partisan, pepsi co., powerset, presidential election, pundits, republican party, sarah palin, withdrawal, yahoo
October 8, 2008
Politics & The History of Marketing
PART I
My last post on the vice presidential debate highlighted the great marketing campaign of the GOP. I say marketing because many of you pointed out via emails and ims that Sarah Palin, and to some extend John McCain, focuses on broad sweeping statements about some utopian United States without much in the way of [...]
Filed under politics, pr/marketing, social, tech
Tags: 08ama, advertising, barack obama, branding, campbell's soup, cheer detergent, coca-cola, coke, cotton mills, democratic party, democrats, discover credit card, economy, ford, foreign policy, gain detergent, GOP, heinz, hockey moms, industrial revolution, intel, joe biden, joe six pack, john mccain, kate spade, liberals, made to stick, manolo, market research, marketing, maverick, model t, obama '08, pepsi, politics, pr, presidential candidate, presidential election, proctor gamble, public relations, republican party, republicans, sarah palin, scanner data, sound of music, tax plan, tide detergent, tylenol
September 11, 2008
Alcohol is My Friend
Perhaps that statement isn’t quite so true, but with all the activities during TechCrunch50, you wouldn’t really be able to tell the difference.
I have to admit I really need to start bringing my Canon Powershot (and beg for a Nikon SDR for Christmas – I’ve been really goood this year!). The one above is taken [...]
Filed under pr/marketing, social, tech
Tags: 330ritch, alcohol, alcohol is my friend, american apparel, bloody mary, chi.mp, fluid, gatorade, grey goose, mars bar, microsoft, mimosas, myspace party, powerset, rehab, seesmic, skyy vodka, TC50, techcrunch, temple, the rubicon project, vodka
August 18, 2008
Oh, I’ll manga you all right.
Last week, something really disturbing happened. I was online reading my Tumblr dashboard, usually the first place I hear all relevant news, when I came across yet another avatar builder. So I clicked and built it… didn’t think anything of it and went to bed.
By the very next day, like 4 of my coworkers’ Twitter [...]
Filed under pr/marketing, tech
Tags: avatars, manga me, MangaMe, social media, ugh, web 2.0





